Your Smart Virtual Business Assistant
ChatNavigator’s solutions (chatbots, virtual consultants, bots,
voice assistants) make it possible to have natural dialogues
using text or voice communications, fill in document forms,
and consult databases. Virtual assistants can communicate with both large audiences and smaller groups such as customers and staff.
They can use all available communication channels, including
messaging apps, social media, websites, mobile apps, online
shops, and call centres. What’s more, these channels are
interconnected and integrated with external databases and
information systems, creating a single control point for service
Unique customer enquiries
per month in a large state-
Unique users of the service
subject of queries
Reduction in payroll budget
in one contact centre within
the first 6 months
Recording orders/making bookings
Booking medical, beauty, and car repair appointments, reservation
of hotel rooms, admission tickets, and tables in restaurants.
Surveying customers on service quality and logging customer
Reminders of orders/events
Reminders of medical, beauty, car repair appointments, and
conferences. Order confirmations on websites.
Notifying customers of delivery status, account balance, and
Notification of promotions and special offers. Transfer to actual operators if interested.
Debt notifications and logging arrangements.