Your Smart Virtual Business Assistant

Your Smart Virtual Business Assistant
ChatNavigator’s solutions (chatbots, virtual consultants, bots,
voice assistants) make it possible to have natural dialogues
using text or voice communications, fill in document forms,
and consult databases. Virtual assistants can communicate with both large audiences and smaller groups such as customers and staff.
They can use all available communication channels, including
messaging apps, social media, websites, mobile apps, online
shops, and call centres. What’s more, these channels are
interconnected and integrated with external databases and
information systems, creating a single control point for service
scripts.
Unique customer enquiries
per month in a large state-
owned company
Unique users of the service
per month
Accuracy identifying
subject of queries
Reduction in payroll budget
in one contact centre within
the first 6 months
Booking medical, beauty, and car repair appointments, reservation
of hotel rooms, admission tickets, and tables in restaurants.
Surveying customers on service quality and logging customer
complaints.
Reminders of medical, beauty, car repair appointments, and
conferences. Order confirmations on websites.
Notifying customers of delivery status, account balance, and
upcoming payments.
Notification of promotions and special offers. Transfer to actual operators if interested.
Debt notifications and logging arrangements.
All software and trademarks are registered and owned by Speech Technology Center Limited – https://speechpro.com/